NetApp HCI Offers a New 2-Node Storage Cluster for a Starting, Scalable Entry Point for Customer Workloads
Fighting Ransomware: Part Two – ONTAP Native (aka Free) Tools for Detecting Ransomware
Quick Continuity Conversations: Infrastructure Insight
Don’t Allow Your IT Refresh to Move at a Donkey’s Pace
Protection Against Ransomware: The FlexPod Solution
NetApp Named Google Cloud Technology Partner of the Year for Infrastructure

Customer Services that Move at the Speed of Conversation

June 22, 2020

Every day, hundreds of NetApp technical support engineers (TSE) troubleshoot customer cases on the front lines. They are superheroes who handle 15,000 cases each month. Yet these heroes were using “swivel chair” processes to navigate among nine separate systems to find and capture case data, support bulletins, known bug information, and knowledge base articles. They […]

Capturing the Economic Benefits of Cloud with Cloud-Aware Application Architecture

June 21, 2018

As NetApp transforms its current hybrid cloud into the next generation data center (NGDC), NetApp IT has prioritized building a development platform for cloud aware applications using cloud aware application architectures through DevOps and automated deployment cycles.   The team has set a target via application rationalization for the next 3-5 years, that 70% of […]

The Benefits of a Stable IT Infrastructure

November 4, 2015

With my responsibility for IT development for NetApp’s sales/go-to-market strategy, I am constantly searching for ways to speed up our release cycles to deliver new business functionality. And yet, all changes must be evaluated carefully with an eye toward minimizing outages, maintaining quality and properly leveraging limited resources. The pressure is especially intense because business-critical […]