Every day, hundreds of NetApp technical support engineers (TSE) troubleshoot customer cases on the front lines. They are superheroes who handle 15,000 cases each month. Yet these heroes were using “swivel chair” processes to navigate among nine separate systems to find and capture case data, support bulletins, known bug information, and knowledge base articles. They […]
Register today for the NetApp Virtual Experience at SAP SAPPHIRE NOW Converge ’20 Coming together has never been more important than it is now, because now is all we have. When we partner together to create meaningful change, we’re all better for it. Twenty years ago, SAP and NetApp teamed up to address problems […]
In 2013, NetApp IT created its first Infrastructure as a Service (IaaS) portal that allowed a small group of superusers to request virtual machines and storage from a service catalog. Within minutes, a fully running infrastructure landscape for compute and storage would be provided, irrespective of the cloud destination. It was our first foray into […]
NetApp HCI is a compelling solution for modern datacenters by offering independent scaling of compute or storage nodes, Quality of Service for granular application performance control, multi-tenancy for multiple applications to share the same resources, the ability to scale storage and compute resources independently, and advanced data services including replication and protection domains. However, until […]
On July 20, 1969, Apollo 11 marked the first time that humans had landed on the moon and successfully returned to earth. Before setting foot on the moon, Neil Armstrong said: “One small step for man, one giant leap for mankind.” It was a riveting event that captivated a worldwide audience. Behind the scenes, however, this historic […]
We have not faced a global pandemic like COVID-19 in more than a century. During this massive disruption, state, local, and county governments are on the frontlines, creating new policies to address the current public health crisis and provide critical services to citizens. They’re working around the clock to support their workforce and allow their […]
The NetApp Support site, which provides our customers with self-help, interactive chat, and other forms of digital support, has been rebuilt on smaller, easier-to-manage services. The site has been transformed from an application with monolithic stacks to a modern microservices-based architecture, front ended by an Angular-based single-page application (SPA) UI. One key back-end system […]
As organizations change their development models, the tools that support these organizations must transform. At NetApp, we’ve seen a change in the development landscape, from monoliths to microservices. To help evolving teams achieve rapid, frequent, reliable code delivery, and to enhance engineering productivity, we are offering DevOps as a Service (DaaS). This solution provides automated […]
NetApp’s most security-conscious customers require an external key server to ensure that keys used for data-at-rest encryption are fully protected. Customers are demanding Oasis Key Management Interoperability Protocol (KMIP) compliant key managers that are fortified, scalable, and easy to implement and use. Many NetApp customers are adopting HashiCorp Vault as their preferred external key management […]
Your databases hold your company’s most critical assets, including customer information, corporate financials, human resources information, and other critical data sources. In today’s constantly connected global business environment, you need a cost-effective and reliable strategy for protecting your data from disasters. Good data protection practices require keeping usable business-critical backups offsite. This has traditionally been […]
In healthcare, more efficiency means more time for patient care and innovation. But if you don’t have a flexible, future-proof IT platform that can handle all your healthcare workloads, you can’t drive efficiency—to the detriment of your organization and its patients. Looking to ease your IT transformation and enable doctors, nurses, and researchers to […]
Colleges, universities, and higher education facilities across the United States have joined the rest of the world in attempting to address and cope with the challenges of COVID-19. In these unprecedented times, every sector has been affected, yet each has a unique set of challenges to protect public health and safety and provide business continuity. […]
Robert Stumpf
Taylor Fahnlander
Matt Norton
Stephen Carl
Bruno Messina
Meghan Steele
Amit Vij
Sushma Sattigeri
Daniel Tulledge
Ebin Kadavi
Ketan Mota
Matt Lawson