SUNNYVALE, Calif.-June 16,2011-IDG’s CIO magazine recently announced NetApp(NASDAQ: NTAP) as a recipient of the 2011 CIO 100 award for itsField Service Order (FSO) system, which uses automation to improvethe NetApp partner and customer experience. The 24th annual awardprogram recognizes organizations around the world that exemplifythe highest level of operational and strategic excellence ininformation technology (IT).
NetApp was recognized for an FSO tool thatwas developed by NetApp IT in conjunction with the NetApp GlobalServices organization to improve electronic communications withexternal partners. This innovative system creates a morestreamlined and efficient way to dispatch parts and field servicepersonnel to locations around the world, providing greater servicelevels and improved business value for customers.
“We are gratified that CIO recognized NetAppfor the innovative ways we provide service and support,” saidMarina Levinson, senior vice president and CIO, NetApp. “The FSOsolution has significantly improved partner productivity as well ascustomer satisfaction.”
“This year’s CIO 100 awards drawwell-deserved attention to companies that are not only innovatingwith IT but creating genuine business value as well,” said MaryfranJohnson, editor in chief of CIO magazine and Events. “These winningcompanies and their IT organizations are an inspiration tobusinesses everywhere.”
The 2011 CIO 100 awards will be presented atThe Broadmoor in Colorado Springs, Colorado, on August 14-16 at theconclusion of the 16th annual CIO 100 Symposium® and AwardsCeremony.
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About the CIO 100
The recipients of this year’s CIO 100 awards were selected througha three-step process. First, companies filled out an onlineapplication form detailing their innovative IT and businessinitiatives. Next, a team of judges reviewed the applications indepth, looking for unique practices and substantial results.Finally, CIO editors reviewed the judges’ recommendationsand voted on the final 100.
Complete coverage of the 2011 CIO 100 awardswill be online at www.cio.com on August 1, 2011, and in theAugust 1 issue of CIO magazine.
CIO produces award-winning content and community resources forinformation technology executives and leaders thriving andprospering in this fast-paced era of business, as well as createopportunities for information technology and consumer marketers toreach them. The CIO portfolio includes CIO.com, CIOmagazine (launched in 1987), CIO Executive Programs and the CIOExecutive Council. CIO properties provide business technologyleaders with analysis and insight on information technology trendsand a keen understanding of IT’s role in achieving business goals.The U.S. edition of the magazine and website are recipients of morethan 200 awards to date, including the American Society of BusinessPublication Editor’s Top B-to-B Magazine since 2000 and two GrandNeals from the Jesse H. Neal National Business Journalism Awards.CIO websites and printed publications appear in more than25 countries, including Australia, Canada, Finland, India andSweden. CIO Executive Programs-a series of face-to-face conferencesincluding the CIO 100 Awards & Symposium™-provideeducational and networking opportunities for pre-qualifiedcorporate and government leaders. The CIO Executive Council is aprofessional organization of CIOs created to serve as an unbiasedand trusted peer advisory group. CIO is published by IDGEnterprise, a subsidiary of International Data Group (IDG), theworld’s leading media, events, and research company. Companyinformation is available at www.idgenterprise.com.
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