Ode to a logo (or “You changed the what?!”)
NetApp HCI Offers a New 2-Node Storage Cluster for a Starting, Scalable Entry Point for Customer Workloads
Fighting Ransomware: Part Two – ONTAP Native (aka Free) Tools for Detecting Ransomware
Quick Continuity Conversations: Infrastructure Insight
Don’t Allow Your IT Refresh to Move at a Donkey’s Pace
Protection Against Ransomware: The FlexPod Solution

Building Web-Based Applications with Microservice Technologies

August 28, 2020

As applications rapidly migrate to public and private clouds, application developers like me are expecting more from traditional enterprise infrastructure. Simply providing servers and storage in a corporate data center, even in a cost-effective way, is no longer adequate. Inside NetApp, our IT Infrastructure team embraced this demand and built a highly automated, self-service, cloud-based application […]

NetApp IT Perspective: Using NetApp Trident to Automatically Provision Storage…

August 19, 2020

Speed is mandatory in application development today. Inside NetApp IT, we have built a cloud-based, automated, self-service platform called CloudOne, which lets us rapidly deliver infrastructure to help shorten application development cycles. It offers the push-button deployment of an entire application development environment that includes the application code, a database, components, network interfaces, and a […]

NetApp IT Perspective: Storage Lifecycle Management for Large-Scale Storage Upgrades

August 6, 2020

As the first and earliest adopters of our own products, my infrastructure team, called Customer-1, runs NetApp® products in support of NetApp’s global enterprise. We also provide feedback to the product teams on our experience and recommend product improvements. We have a large-scale storage fleet of more than 100PB of raw storage with 450 storage […]

ONTAP FlexGroup Technology Powers NetApp’s Massive Active IQ Data Lake

July 23, 2020

NetApp Active IQ provides customers and partners with actionable intelligence on their NetApp environment via a dashboard that summarizes performance, availability, capacity forecasting, health summary, case histories, upgrade recommendations, and more. Every week the system generates about 100TB of data and 225 million files―and it is growing! As the team responsible for IT operations and […]

Rapid, Frequent CI/CD with NetApp IT’s CloudOne Platform

July 20, 2020

When introducing our CloudOne platform inside NetApp, we wanted to meet certain minimum viable product (MVP) features including the capability to allow rapid, frequent production change through Continuous Integration, Continuous Deployment (CI/CD).  We wanted our developers focused on writing code and rapidly releasing application changes, and not be concerned about other IT services like servers, storage, […]

NetApp IT Perspective: Automating How Apps Get Onboarded onto DevOps…

July 9, 2020

Over the past couple years I have been part of an exciting NetApp IT initiative to build a DevOps platform that provides the cloud services, automation, and CI/CD release models that our application development teams need to build cloud native applications. We call the platform CloudOne as it provides one consistent developer experience, irrespective of […]

Customer Services that Move at the Speed of Conversation

June 22, 2020

Every day, hundreds of NetApp technical support engineers (TSE) troubleshoot customer cases on the front lines. They are superheroes who handle 15,000 cases each month. Yet these heroes were using “swivel chair” processes to navigate among nine separate systems to find and capture case data, support bulletins, known bug information, and knowledge base articles. They […]

How NetApp IT Uses Microservices to Access Data from Monolithic…

May 21, 2020

The NetApp Support site, which provides our customers with self-help, interactive chat, and other forms of digital support, has been rebuilt on smaller, easier-to-manage services. The site has been transformed from an application with monolithic stacks to a modern microservices-based architecture, front ended by an Angular-based single-page application (SPA) UI.    One key back-end system […]